Terms of Service
Last updated: November 20, 2025
1. Services We Provide
ONLINE ARMOR helps local businesses manage and improve their online reputation with tools such as: Review Aggregation, AI Review Responses, Review Request Campaigns, Review Sharing, Analytics, and Automation.
2. Who Can Use the Software
To use Online Armor, you must be at least 18 years old, have the authority to enter into a legal agreement, and agree to follow these Terms and all applicable laws.
3. Account Registration
You agree to provide accurate information during registration, keep your login details safe, and inform us immediately of any unauthorized use of your account.
4. License to Use
We grant you a limited, non-transferable, revocable license to use our software. You may not copy, reverse-engineer, or use our software for illegal purposes.
5. User Content
You are responsible for all content you submit through our platform. You must have the rights to any content you upload. We may monitor and remove content that violates these Terms.
6. Use of Artificial Intelligence
Our platform uses AI to generate review responses. These responses are auto-generated and you are responsible for reviewing them before posting. We are not responsible for any issues arising from AI-generated content.
7. Payments and Subscriptions
You agree to pay all fees as listed on our pricing page. You must provide valid payment information. Fees are non-refundable unless otherwise stated. Pricing may change after your current billing period.
8. Ending Your Access
We may suspend or terminate your account for violations of these Terms, non-payment, or fraud. Your data may be deleted upon termination. We recommend exporting your data before account closure.
9. Intellectual Property
All content, design, and software on the Online Armor platform is owned by or licensed to Online Armor. No use is permitted without written permission.
10. Data Privacy
Your use of Online Armor is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. No Warranties
Our software is provided "as is" with no guarantees of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
12. Limitation of Liability
Online Armor is not responsible for any indirect, special, incidental, or consequential damages. Our maximum liability is limited to the total amount you have paid to us in the last 12 months.
13. Indemnification
You agree to protect and hold harmless Online Armor from any claims, damages, or expenses resulting from your use of the platform, violations of these Terms, or content you submit.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.
15. Dispute Resolution
In the event of a dispute, we encourage you to contact us first at info@onlinearmor.com for informal resolution. If informal resolution is not possible, disputes shall be resolved in U.S. courts.
16. Updates to These Terms
We may update these Terms at any time. We will notify you of major changes. Continued use of the platform constitutes acceptance of the updated Terms.
17. Contact
If you have questions about these Terms, please contact us at info@onlinearmor.com.